At Jakey Brand Sober Swag, we are committed to delivering your order in a timely and reliable manner. Please read through our shipping policy to understand how we handle shipping, delivery times, and related inquiries.

1. Processing Time

All of our products are custom-made, so please allow 3-5 business days for order processing before your items are shipped. Processing time may vary depending on high-demand periods or product availability, but we will keep you informed of any delays.

2. Shipping Methods

We use standard shipping carriers for domestic and international deliveries. Tracking information will be provided once your order has shipped, so you can follow your package every step of the way.

3. Delivery Times

• Domestic (U.S.): Estimated delivery time is 5-7 business days after the order has been processed.
• International: Estimated delivery time is 10-20 business days, depending on the destination.

Please note that delivery times are estimates and may be affected by external factors such as customs delays for international shipments or carrier issues.

4. Order Tracking

Once your order has shipped, you will receive a confirmation email with tracking information. You can use this tracking number to follow your package through the carrier’s website.

5. Shipping Restrictions

At this time, we are only able to ship to U.S. addresses and select international locations. If we are unable to ship to your location, we will notify you during the checkout process.

6. Lost or Delayed Packages

If your package is delayed or goes missing during shipping, please contact us at Jake@jakeybrand.com, and we will assist you in locating the package or arranging a replacement if necessary.

7. Address Errors

Please ensure that all shipping information is accurate at checkout. Jakey Brand Sober Swag is not responsible for delays or undeliverable orders due to incorrect or incomplete shipping information. If you notice an error in your shipping address, contact us immediately at Jake@jakeybrand.com so we can correct it before the order is shipped.